Much like biological viruses, there are many ransomware threats circulating the web. Some are well known, while some are new and others are not yet known or developed. With every occurrence, the sophistication of these viruses is increasing in a multitude of ways, including how they spread and how they encrypt data.
As your IT service provider, we know that protecting your business from ransomware is not a single-prong approach. Being able to mitigate or prevent attacks is our top priority. We
have put in place an agile, multi-layered approach that can adapt as new and increasingly hostile threats emerge. Our best-in-class approach consists of six layers:
The most basic layer of protection is to monitor and patch all computers and applications. With the latest patches, we can address all known OS Security vulnerabilities. Patching provides the most basic layer of protection to operating systems, especially once a security flaw is uncovered. We provide the latest patches to ensure your operating systems are running at peak performance and that all system vulnerabilities are addressed.
- ANTI-VIRUS AND NETWORK MONITORING
People are being targeted through more sources than ever — email, ad networks, mobile applications and devices. Anti-virus and network monitoring examines all files and traffic, and filters them against all known threats. We keep virus definition files updated to protect these systems.
- BACKUP AND DISASTER RECOVERY
There is sometimes a gap between when a threat is first introduced and when we receive notification and can develop a remedy. We do a full-system backup to protect your back-office systems. This enables us to stay on top of things when an attack occurs and provide a recovery option for unknown threats and even the most catastrophic failures.
- ENDPOINT BACKUP
Although there’s a layer of protection on your back-office systems, you still need to have backup and recovery of data for devices. These devices create, share and store business data, and if a cyber-criminal captures this proprietary and sensitive information, it can have a significant impact on business productivity and profitability. We do real-time data backup on these endpoints to prevent business critical information from being compromised.
- SECURE FILE SYNC AND SHARE
We want to allow your employees to collaborate securely from any location and using any device — even their smartphones and tablets. Using our enterprise-grade, secure file sync and share solution, you can grant access and editing controls for specific documents, such as Word documents, Excel spreadsheets and PowerPoint presentations, and we can help employees to recover documents that are maliciously or accidentally deleted.
- EDUCATION AND AWARENESS
The most important step in our process is to create awareness about these threats. We offer training and educational materials to help you educate your employees about cyber-security risks, new ransomware strains and best practices for spotting phishing attempts, suspicious emails and other security risks. Empowering them to be proactive and encouraging them to report questionable content using rewards and incentives will help increase awareness and decrease overall risk.